December 2024
Elevated error rate on Claude 3 Opus
From 05:05–05:22 UTC, requests to Claude 3 Opus received an elevated rate of errors. This has now been resolved.
Dec 31, 20:23 – 21:32 PST
Elevated error rate on Claude 3 Opus
This incident has been resolved.
Dec 29, 19:02 – 19:44 PST
Dec 28, 2024
No incidents reported.
Dec 27, 2024
No incidents reported.
Dec 26, 2024
No incidents reported.
Dec 25, 2024
No incidents reported.
Dec 24, 2024
No incidents reported.
Dec 23, 2024
No incidents reported.
Dec 22, 2024
Dec 21, 2024
No incidents reported.
Dec 20, 2024
Elevated errors for requests to Claude 3.0 Opus and Claude 3.5 Sonnet
Dec 19, 2024
No incidents reported.
Dec 18, 2024
No incidents reported.
Dec 17, 2024
Unauthorized post from @AnthropicAI X.com account
Resolved – We have identified and addressed the root cause of unauthorized posts on @AnthropicAI, our official X account. No Anthropic systems or services were affected in this incident.
Dec 17, 13:16 PST
Monitoring – We have regained secure access to the @AnthropicAI account and will be continuing our investigation, with the support of X, into how these unauthorized posts were made.
Dec 17, 09:08 PST
Identified – We are aware of a second unauthorized post on @AnthropicAI on X.com, and are continuing to work to regain access to the impacted account. There are no impacts to other Anthropic services.
Dec 17, 08:43 PST
Investigating – We are aware of an unauthorized post originating from our official X.com account, @AnthropicAI. At this time the post has been removed, and we are investigating the issue.
Dec 17, 08:04 PST
Dec 16, 2024
No incidents reported.
Dec 15, 2024
No incidents reported.
Dec 14, 2024
Scheduled maintenance for Claude.ai and Anthropic Console
Completed – The scheduled maintenance has been completed.
Dec 14, 17:26 PST
In progress – Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 17:00 PST
Scheduled – From 17:00–17:30 PT, we will be performing a scheduled maintenance of backend services supporting Claude.ai and the Anthropic Console. The Anthropic API will not be affected.
Dec 13, 10:39 PST
Claude 3 Opus experience degraded
Resolved – This incident has been resolved.
Dec 14, 15:04 PST
Identified – The issue has been identified and a fix is being implemented.
Dec 14, 14:09 PST
Update – We are continuing to investigate this issue.
Dec 14, 13:21 PST
Investigating – We are currently investigating this issue.
Dec 14, 13:21 PST
Dec 13, 2024
Elevated errors for requests to Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Dec 13, 17:32 PST
Update – We are continuing to investigate this issue.
Dec 13, 17:14 PST
Investigating – We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API, Claude.ai, and the Anthropic Console.
Dec 13, 17:05 PST
Elevated errors on the Anthropic API
Resolved – From 20:04–20:10 UTC, requests to the Anthropic API experienced elevated errors. This issue is now resolved.
Dec 13, 13:58 PST
Elevated error rates and latency on requests to the Anthropic API
Resolved – This incident has been resolved.
Dec 13, 09:29 PST
Monitoring – At this time, success rates and latency have returned to normal. We are closely monitoring to ensure no further recurrences.
Dec 13, 03:46 PST
Update – We are continuing to work to resolve an issue causing elevated error rates on requests to the Anthropic API, and will provide additional updates as possible.
Dec 12, 11:24 PST
Update – We are continuing to investigate this issue.
Dec 11, 21:19 PST
Investigating – We are seeing error rates between 1% and 2% across multiple models. Failed requests should succeed on retry. We are actively investigating the issue.
Dec 11, 18:38 PST
Dec 12, 2024
No incidents reported.
Dec 11, 2024
No incidents reported.
Dec 10, 2024
No incidents reported.
Dec 9, 2024
No incidents reported.
Dec 8, 2024
No incidents reported.
Dec 7, 2024
No incidents reported.
Dec 6, 2024
No incidents reported.
Dec 5, 2024
No incidents reported.
Dec 4, 2024
No incidents reported.
Dec 2, 2024
Elevated errors for request to Anthropic API
Resolved – This incident has been resolved and a fix was deployed to mitigate 500 errors that were arising from API requests containing images.
Dec 2, 00:22 PST
Investigating – We are currently investigating this issue.
Dec 1, 18:42 PST
Dec 1, 2024
Elevated errors for requests to Anthropic API
Resolved – This incident has been resolved and we are observing fewer 529 errors.
Dec 1, 18:30 PST
Monitoring – Some requests to the Anthropic API received elevated HTTP 529 errors. At this time, we have seen success rates normalize and are continuing to monitor.
Dec 1, 07:23 PST
Investigating – We are currently investigating this issue.
Nov 30, 22:51 PST
November 2024
Elevated errors for requests to Anthropic API
This incident has been resolved.
Nov 28, 12:02 – 16:47 PST
Elevated errors for requests to Anthropic API
This incident has been resolved.
Nov 27, 22:35 – Nov 28, 08:23 PST
Elevated errors for requests to Anthropic API
This incident has been resolved.
Nov 27, 07:29 – 10:57 PST
Elevated errors for requests to Claude 3.5 Sonnet
This incident has been resolved.
Nov 27, 00:53 – 01:17 PST
Elevated errors on Claude 3.5 Sonnet
This incident has been resolved.
Nov 26, 06:17 – 10:12 PST
Elevated errors on Claude 3.5 Haiku
This incident has been resolved.
Nov 25, 12:15 – 12:39 PST
Elevated errors for requests to Claude 3.5 Sonnet
This incident has been resolved.
Nov 22, 06:08 – 10:15 PST
Elevated latency and errors on the Anthropic API
This incident has been resolved.
Nov 20, 18:03 – 21:10 PST
Elevated error rate on anthropic.com
This incident has been resolved.
Nov 20, 03:32 – 04:02 PST
Elevated error rate on Claude 3 Haiku and Claude 3.5 Sonnet (old)
This incident has been resolved.
Nov 19, 07:24 – 10:49 PST
Connectivity issues to api.anthropic.com via IPv6
We have identified an issue causing elevated latency and connectivity issues when attempting to reach the Anthropic API via IPv6. We have temporarily disabled IPv6 support on our API while the underlying issue is resolved, and expect to re-enable IPv6 support within the next 24 hours.
Nov 18, 14:15 – 14:15 PST
Newly generated API keys are unable to be used
This incident has been resolved.
Nov 16, 08:30 – 10:18 PST
Errors on Claude.ai and Console for logins and requests
From 22:17–22:24 UTC, attempts to login or make requests on Claude.ai or the Anthropic Console resulted in errors. This issue has now been resolved. Requests to the API were unaffected.
Nov 15, 14:21 – 14:26 PST
Claude.ai PDF upload issues
This incident has been resolved.
Nov 14, 02:18 – 08:58 PST
Nov 13, 2024
Elevated errors on the API
Resolved – From 04:12–04:33 UTC, requests to the Anthropic API experienced errors. This incident has been resolved.
Nov 13, 21:20 PST
Monitoring – We have identified the underlying issue and do not believe the issue is at risk of recurrence, but we are continuing to monitor closely.
Nov 13, 20:49 PST
Update – At this time, we have seen success rates on the API recover to normal, but we are continuing to investigate the underlying issue to ensure no further disruption.
Nov 13, 20:41 PST
Investigating – We are currently investigating this issue.
Nov 13, 20:22 PST
Elevated error rate on Haiku, Sonnet, and Opus
Resolved – This incident has been resolved.
Nov 13, 09:08 PST
Identified – The issue has been identified and a fix is being implemented.
Nov 13, 06:30 PST
Nov 12, 2024
No incidents reported.
Nov 11, 2024
No incidents reported.
Nov 10, 2024
No incidents reported.
Nov 9, 2024
No incidents reported.
Nov 8, 2024
No incidents reported.
Nov 7, 2024
Claude.ai and console.anthropic.com login issues
Resolved – This incident has been resolved.
Nov 7, 16:06 PST
Monitoring – A fix has been implemented and we are monitoring the results.
Nov 7, 15:44 PST
Investigating – We are currently investigating errors when attempting to log in to Claude.ai or the Anthropic Console.
Nov 7, 15:38 PST
Elevated errors for requests to Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Nov 7, 08:14 PST
Monitoring – A fix has been implemented and we are monitoring the results.
Nov 7, 07:34 PST
Identified – The issue has been identified and a fix is being implemented.
Nov 7, 07:10 PST
Investigating – We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API
Nov 7, 05:39 PST
Nov 6, 2024
Delayed processing on Message Batches API
Resolved – This incident has been resolved.
Nov 6, 17:27 PST
Identified – The issue has been identified and a fix is being implemented.
Nov 6, 15:31 PST
Investigating – We are currently investigating this issue.
Nov 6, 10:29 PST
Elevated errors for requests to Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Nov 6, 10:17 PST
Monitoring – A fix has been implemented and we are monitoring the results.
Nov 6, 06:07 PST
Identified – The issue has been identified and a fix is being implemented.
Nov 6, 05:40 PST
Nov 5, 2024
Invalid responses to some prompts on Sonnet 3.5
Resolved – This incident has been resolved.
Nov 5, 19:39 PST
Monitoring – A fix has been implemented and we are monitoring the results.
Nov 5, 17:51 PST
Investigating – We are currently investigating this issue.
Nov 5, 15:47 PST
Elevated errors for requests to Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Nov 5, 12:43 PST
Investigating – We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API, Claude.ai, and the Anthropic Console.
Nov 5, 10:57 PST
Nov 4, 2024
Elevated errors on Message Batches API
Resolved – This incident has been resolved.
Nov 4, 15:50 PST
Monitoring – A fix has been implemented and we are monitoring the results.
Nov 4, 14:39 PST
Update – We are continuing to work on a fix to resolve issues impacting the Message Batches API beta. API requests outside of Message Batches are unaffected.
Nov 4, 09:51 PST
Identified – The issue has been identified and a fix is being implemented.
Nov 3, 22:18 PST
Investigating – We are currently investigating this issue.
Nov 3, 19:03 PST
Elevated errors for requests to Claude 3.5 Sonnet and Claude 3 Haiku
Resolved – This incident has been resolved.
Nov 4, 09:39 PST
Monitoring – A fix has been implemented and we are monitoring the results.
Nov 4, 08:48 PST
Update – We are continuing to work on a fix for this issue.
Nov 4, 07:24 PST
Update – We are continuing to work on a fix for this issue.
Nov 4, 07:20 PST
Identified – We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API, and Claude.ai.
Nov 4, 07:19 PST
Nov 3, 2024
No incidents reported.
Nov 2, 2024
No incidents reported.
Nov 1, 2024
Elevated errors on Anthropic API
Resolved – This incident has been resolved.
Nov 1, 15:35 PDT
Identified – The issue has been identified and a fix is being implemented.
Nov 1, 14:07 PDT
Investigating – We are currently investigating this issue.
Nov 1, 13:52 PDT
October 2024
Oct 30, 2024
Billing Maintenance – Billing Delays
Maintenance has been completed, functionality restored to normal
Oct 30, 22:31 – Oct 31, 16:46 PDT
Elevated errors for requests to Claude 3.5 Sonnet
This incident has been resolved.
Oct 30, 05:11 – 11:13 PDT
Oct 29, 2024
Tool use errors
Between 21:00 UTC on October 28 through 04:15 UTC on October 30, API calls invoking tool use intermittently failed to include all parameters, including required parameters. This issue primarily affected requests to claude-3-5-sonnet-20241022 and claude-3-haiku-20240307, and has now been resolved.
Oct 29, 09:52 – 21:15 PDT
Elevated errors for requests to Claude 3.5 Sonnet
Success rates on Claude 3.5 Sonnet have remained at normal levels, and this incident is resolved.
Oct 29, 07:03 – 10:10 PDT
Oct 28, 2024
Elevated errors on Claude 3.5 Sonnet
This incident has been resolved, and free Claude.ai usage has been returned to 3.5 Sonnet.
Oct 28, 19:26 – 22:15 PDT
Analysis tool prevents viewing of Artifacts on Claude.ai
This incident has been resolved.
Oct 28, 18:49 – 19:56 PDT
Claude Instant 1.2 Outage
This incident has been resolved.
Oct 28, 17:40 – 18:26 PDT
Elevated error rate on Claude 3.5 Sonnet 20240620
This incident has been resolved.
Oct 28, 06:37 – 11:09 PDT
Oct 27, 2024
Errors logging into Claude.ai
This incident has been resolved.
Oct 27, 19:38 – 20:34 PDT
Oct 26, 2024
No incidents reported.
Oct 25, 2024
Elevated error rate on 3.5 Sonnet 20240620
This incident has been resolved.
Oct 25, 09:00 – 09:11 PDT
Elevated errors for requests to Claude 3.5 Sonnet
This incident has been resolved.
Oct 25, 10:50 – 12:38 PDT
Errors on requests to 3.5 Sonnet v2 on Claude for AWS Bedrock
We are continuing to work on a fix for this issue, and have identified an issue additionally impacting the availability of Claude 3 Haiku in us-east-2. We will provide an update as soon as possible.
Oct 25, 11:36 – 13:29 PDT
Oct 24, 2024
Claude 3.5 Sonnet elevated error rate
This incident has been resolved.
Oct 24, 07:21 – 09:09 PDT
Sonnet 3.5 v2 elevated error rate on AWS Bedrock.
This incident has been resolved.
Oct 24, 12:40 – 13:31 PDT
Oct 23, 2024
API Account Activation on Credit Purchases
We have deployed a fix for this issue. Only a very small cohort of brand new users using 3DS was impacted, and were not properly activated when they first purchased credits. Those users have had their access restored, and all purchased credits have been properly applied.
Oct 23, 17:33 – Oct 24, 21:14 PDT
Claude.ai Project Knowledge file visibility
This incident has been resolved.
Oct 23, 15:01 – 15:12 PDT
Oct 22, 2024
Delayed billing events for API and Console requests
Resolved – This incident has been resolved.
Oct 22, 15:59 PDT
Identified – We have identified an issue resulting in some delayed events related to billing for requests to the Anthropic API and Console. This issue does not affect success rates on the API, but will result in delayed visibility on usage at console.anthropic.com/settings/cost. All usage will still be billed as expected.
Oct 22, 11:44 PDT
Elevated errors for requests to the Anthropic API
Resolved – From 18:42–19:52, users experienced elevated rates of errors on requests to the Anthropic API. This issue has been resolved.
Oct 22, 14:56 PDT
Identified – The issue has been identified and a fix is being implemented.
Oct 22, 14:13 PDT
Investigating – We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API, Claude.ai, and the Anthropic Console.
Oct 22, 13:55 PDT
Oct 21, 2024
Intermittent errors on docs.anthropic.com
Resolved – From 18:07–18:42 UTC, some users experienced elevated errors on requests to Claude 3.5 Sonnet. This is now resolved.
Oct 17, 11:47 PDT
Identified – The issue has been identified and a fix is being implemented.
Oct 17, 11:43 PDT
Investigating – 3.5-Sonnet is returning errors to some requests
Oct 17, 11:34 PDT
Elevated Sonnet 3.5 and Haiku error rate
Resolved – This incident has been resolved. Free Claude.ai usage has been returned to 3.5 Sonnet.
Oct 21, 11:54 PDT
Monitoring – We have identified a further fix for the issue, and have seen success rates return to normal. We are closely monitoring, and free Claude.ai usage will be returned to 3.5 Sonnet as soon as possible.
Oct 21, 10:03 PDT
Update – We are continuing to work to resolve elevated error rates affecting requests to some models. Free Claude.ai usage has been temporarily moved to Claude 3 Haiku.
Oct 21, 09:25 PDT
Identified – The issue has been identified and a fix is being implemented.
Oct 21, 08:48 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Oct 21, 08:30 PDT
Identified – The issue has been identified and a fix is being implemented.
Oct 21, 07:34 PDT
Investigating – We are currently investigating this issue.
Oct 21, 06:57 PDT
Oct 20, 2024
No incidents reported.
Oct 19, 2024
No incidents reported.
Oct 18, 2024
No incidents reported.
Oct 17, 2024
Elevated API errors on Claude 3.5 Sonnet
Resolved – From 18:07–18:42 UTC, some users experienced elevated errors on requests to Claude 3.5 Sonnet. This is now resolved.
Oct 17, 11:47 PDT
Identified – The issue has been identified and a fix is being implemented.
Oct 17, 11:43 PDT
Investigating – 3.5-Sonnet is returning errors to some requests
Oct 17, 11:34 PDT
Oct 16, 2024
Elevated errors on Claude 3 Opus
Resolved – This incident has been resolved.
Oct 16, 11:11 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Oct 16, 09:44 PDT
Identified – We are continuing to see recovery on Claude 3 Opus, however we have identified an issue resulting in elevated errors on Claude 3.5 Sonnet and are working to resolve them.
Oct 16, 09:05 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Oct 16, 09:00 PDT
Investigating – We are currently investigating this issue.
Oct 16, 08:56 PDT
Oct 15, 2024
No incidents reported.
Oct 14, 2024
No incidents reported.
Oct 13, 2024
No incidents reported.
Oct 12, 2024
No incidents reported.
Oct 11, 2024
No incidents reported.
Oct 10, 2024
No incidents reported.
Oct 9, 2024
No incidents reported.
Oct 8, 2024
No incidents reported.
Oct 7, 2024
No incidents reported.
Oct 6, 2024
No incidents reported.
Oct 5, 2024
No incidents reported.
Oct 4, 2024
No incidents reported.
Oct 3, 2024
No incidents reported.
Oct 2, 2024
No incidents reported.
Oct 1, 2024
Resolved – This incident has been resolved.
Oct 1, 11:25 PDT
Investigating – We are currently investigating an issue impacting docs.anthropic.com, other domains such as Claude.ai and the Anthropic API are not affected.
Oct 1, 11:15 PDT
Elevated API errors on Claude 3.5 Sonnet and 3 Opus
Resolved – This incident has been resolved.
Oct 1, 11:12 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Oct 1, 11:02 PDT
Investigating – We are currently investigating this issue.
Oct 1, 10:36 PDT
September 2024
Sep 30, 2024
No incidents reported.
Sep 29, 2024
No incidents reported.
Sep 28, 2024
No incidents reported.
Sep 27, 2024
No incidents reported.
Sep 26, 2024
No incidents reported.
Sep 25, 2024
Elevated Errors on Claude 3.5 Sonnet
Resolved – From 11:03–16:37 UTC, some users experienced elevated errors on requests to Claude 3.5 Sonnet. This issue is now resolved.
Sep 25, 10:12 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 25, 08:20 PDT
Investigating – We are currently investigating this issue.
Sep 25, 06:41 PDT
Sep 24, 2024
Claude 1.0, 1.1, and 1.2 Outage
Resolved – This incident has been resolved.
Sep 24, 16:26 PDT
Update – We are continuing to investigate this issue.
Sep 24, 16:11 PDT
Investigating – These models are currently not available
Sep 24, 16:11 PDT
Partial Outage on 3.5 Sonnet
Resolved – This incident has been resolved. We will return free Claude.ai usage to 3.5 Sonnet as soon as possible.
Sep 24, 11:50 PDT
Update – Starting from 06:00 UTC, we’ve seen intermittent periods of elevated errors on requests to Claude 3.5 Sonnet. As of 16:02 UTC, these issues are resolved. At this time, we have temporarily routed free Claude.ai usage to Haiku.
Sep 24, 10:27 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 24, 09:07 PDT
Investigating – 3.5 Sonnet is returning an elevated error rate
Sep 24, 08:36 PDT
Sep 23, 2024
Elevated errors and latency on the Anthropic API
Resolved – From 01:35–02:18 UTC, users experienced elevated latency on the Anthropic API. This issue is now resolved.
Sep 23, 20:41 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 23, 19:20 PDT
Investigating – We are currently investigating this issue.
Sep 23, 18:53 PDT
Elevated Errors on Claude 3.5 Sonnet
Resolved – From 06:57–15:11 UTC, users experienced elevated errors on requests to Claude 3.5 Sonnet. This issue has been resolved.
Sep 23, 09:42 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 23, 07:53 PDT
Investigating – We’re experiencing an elevated level of API errors and are currently looking into the issue.
Sep 23, 04:24 PDT
Sep 22, 2024
No incidents reported.
Sep 21, 2024
No incidents reported.
Sep 20, 2024
Claude 3 Opus elevated errors
Resolved – This incident has been resolved.
Sep 20, 14:01 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 20, 11:20 PDT
Identified – We have identified an issue affecting Claude 3 Opus, and resulting in elevated error rates. We are currently working to resolve this issue.
Sep 20, 11:04 PDT
Investigating – Some models are totally or partially unavailable and returning errors
Sep 20, 11:00 PDT
Sep 19, 2024
Login issues with magic links
Resolved – This incident has been resolved.
Sep 19, 13:09 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 19, 12:38 PDT
Investigating – We are currently investigating an issue preventing some users from being able to sign in with magic links.
Sep 19, 11:45 PDT
3.5-Sonnet Partial Outage
Resolved – From 15:07–15:30 UTC, Claude 3.5 Sonnet experienced elevated error rates.
Sep 19, 08:00 PDT
Sep 18, 2024
No incidents reported.
Sep 17, 2024
Elevated errors on Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Sep 17, 11:29 PDT
Monitoring – A fix has been implemented and we are monitoring closely. If you are continuing to experience this issue, refresh your console.anthropic.com session.
Sep 17, 11:22 PDT
Investigating – Requests on console.anthropic.com are displaying truncated responses in the response window. We are currently investigating this issue.
Sep 17, 11:16 PDT
Sep 16, 2024
Elevated errors on Claude 3.5 Sonnet
Resolved – From 19:48–20:20 UTC, users experienced elevated errors on requests to Claude 3.5 Sonnet. This issue is now resolved.
Sep 16, 13:50 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 16, 13:23 PDT
Identified – The issue has been identified and a fix is being implemented.
Sep 16, 13:16 PDT
Investigating – We are currently investigating this issue.
Sep 16, 13:14 PDT
Sep 15, 2024
No incidents reported.
Sep 14, 2024
No incidents reported.
Sep 13, 2024
No incidents reported.
Sep 12, 2024
Internal server error on Claude.ai
Resolved – From 16:14–17:31 UTC, Claude.ai users received an internal server error. This is now resolved.
Sep 12, 10:35 PDT
Identified – The issue has been identified and a fix is being implemented.
Sep 12, 10:27 PDT
Investigating – We are currently investigating this issue.
Sep 12, 10:23 PDT
Elevated errors on Claude.ai, Console, and the Anthropic API
Resolved – From 16:14–16:34 UTC, users experienced elevated errors on the Anthropic API. This issue is now resolved.
Sep 12, 09:42 PDT
Identified – The issue has been identified and a fix is being implemented.
Sep 12, 09:32 PDT
Investigating – We are currently investigating this issue.
Sep 12, 09:30 PDT
Sep 11, 2024
Elevated errors across Claude models
Resolved – From 21:55–22:10 UTC, requests to Claude models returned errors. This issue is now resolved.
Sep 11, 15:17 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 11, 15:07 PDT
Identified – The issue has been identified and a fix is being implemented.
Sep 11, 15:02 PDT
Investigating – We are currently investigating this issue.
Sep 11, 15:00 PDT
Sep 10, 2024
Elevated errors on the API and other surfaces
Resolved – This incident has been resolved.
Sep 10, 12:02 PDT
Monitoring – We saw recurrence on all Claude 3 models, and have applied an additional fix. We have seen success rates return to normal and are monitoring closely.
Sep 10, 11:48 PDT
Identified – We have identified a recurrence of errors on Claude 3 Haiku, and are working to fully resolve this issue.
Sep 10, 11:41 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 10, 11:34 PDT
Identified – We have identified an issue affecting traffic to Claude 3 models, and are working to apply a fix. Claude 3.5 Sonnet is unaffected.
Sep 10, 11:31 PDT
Investigating – We are currently investigating this issue.
Sep 10, 11:27 PDT
Sep 9, 2024
No incidents reported.
Sep 8, 2024
No incidents reported.
Sep 7, 2024
No incidents reported.
Sep 6, 2024
No incidents reported.
Sep 5, 2024
High number of errors for API and Claude.ai
Resolved – This incident has been resolved.
Sep 5, 13:58 PDT
Monitoring – From 17:17–17:29 UTC, we saw elevated error rates on the API and Claude.ai across all models. At this time, success rates have returned to normal and we are closely monitoring.
Sep 5, 10:40 PDT
Identified – The issue has been identified and a fix is being implemented.
Sep 5, 10:34 PDT
Investigating – We are currently investigating this issue.
Sep 5, 10:32 PDT
Sep 4, 2024
Elevated errors on Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Sep 4, 14:28 PDT
Monitoring – We have applied a fix and are currently monitoring. Free Claude.ai usage has been temporarily directed to Haiku.
Sep 4, 10:49 PDT
Identified – We have identified a recurrence of impact to Claude 3.5 Sonnet success rates on the API and other surfaces. We are working on a fix.
Sep 4, 10:28 PDT
Update – We are continuing to monitor for any further issues.
Sep 4, 10:24 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 4, 08:16 PDT
Identified – 3.5-sonnet is seeing elevated error rates
Sep 4, 05:39 PDT
Elevated API errors on Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Sep 4, 03:18 PDT
Investigating – We are currently investigating this issue.
Sep 4, 02:28 PDT
Sep 3, 2024
No incidents reported.
Sep 2, 2024
Elevated errors on Claude 3.5 Sonnet and 3 Opus
Resolved – This incident has been resolved.
Sep 2, 12:05 PDT
Monitoring – At this time, success rates have returned to normal, and access to 3.5 Sonnet has been restored for free Claude.ai users. We are continuing to closely monitor.
Sep 2, 10:29 PDT
Update – We are continuing to work to resolve the underlying issues intermittently impacting API success rates for Claude 3.5 Sonnet and 3 Opus, and to allow free Claude.ai usage to return to 3.5 Sonnet.
Sep 1, 23:48 PDT
Update – We are continuing to work to resolve issues affecting Claude 3.5 Sonnet success rates on the API, and other surfaces. We have temporarily redirected free Claude.ai usage to 3 Haiku.
Sep 1, 22:12 PDT
Identified – The issue has been identified and a fix is being implemented.
Sep 1, 21:24 PDT
Investigating – We have identified an issue resulting in elevated errors for Claude 3.5 Sonnet and 3 Opus on the Anthropic API. We are working to resolve this issue, and will provide an update shortly.
Sep 1, 20:52 PDT
Sep 1, 2024
Additional Rate Limits are being applied for API customers
Resolved – This incident has been resolved.
Sep 1, 17:10 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 1, 16:48 PDT
Investigating – We’re experiencing an elevated level of API errors and are currently looking into the issue.
Sep 1, 15:36 PDT
Elevated API errors on Claude 3.5 Sonnet and 3 Opus
Resolved – This incident has been resolved.
Sep 1, 12:45 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Sep 1, 12:11 PDT
Identified – The issue has been identified and a fix is being implemented.
Sep 1, 11:54 PDT
Investigating – We are currently investigating this issue.
Sep 1, 06:32 PDT
August 2024
Aug 31, 2024
No incidents reported.
Aug 30, 2024
Elevated errors on Claude 3 Haiku on Vertex ins us-east-5
Resolved – This incident has been resolved.
Aug 30, 13:30 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Aug 30, 13:24 PDT
Investigating – We are currently investigating this issue.
Aug 30, 13:18 PDT
Aug 29, 2024
Bug affecting responses in claude.ai
Resolved – This incident has been resolved.
Aug 29, 07:00 PDT
Monitoring – During this period, some users of claude.ai may have experienced inconsistencies in Claude’s responses. This could have resulted in replies that did not fully align with the ongoing conversation. The issue did not involve any prompt leakage or compromise of user data. The bug has been identified and fixed, and normal service has been restored.
Aug 27, 18:00 PDT
Aug 28, 2024
No incidents reported.
Aug 27, 2024
Elevated error rates on Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Aug 27, 18:35 – 19:39 PDT
Aug 26, 2024
No incidents reported.
Aug 25, 2024
No incidents reported.
Aug 24, 2024
No incidents reported.
Aug 23, 2024
No incidents reported.
Aug 22, 2024
Elevated errors on requests with many images
Resolved – This incident has been resolved, and the maximum image limit on the API has been returned to 100.
Aug 22, 14:14 – Aug 23, 08:46 PDT
Aug 21, 2024
Elevated errors on Claude.ai for free usage
Resolved – This incident has been resolved.
Aug 21, 01:59 – Aug 22, 10:25 PDT
Aug 20, 2024
Elevated errors on Claude.ai for free usage
Resolved – This incident has been resolved.
Aug 20, 04:07 – 22:40 PDT
Aug 19, 2024
Elevated errors for some free Claude.ai users
Resolved – This incident has been resolved.
Aug 19, 07:50 – 13:19 PDT
Aug 18, 2024
No incidents reported.
Aug 17, 2024
No incidents reported.
Aug 16, 2024
No incidents reported.
Aug 15, 2024
Elevated errors for requests with images
Resolved – This incident has been resolved.
Aug 15, 14:21 PDT
Identified – The issue has been identified and a fix is being implemented.
Aug 15, 14:17 PDT
Investigating – We are currently investigating an issue resulting in elevated error rates for requests involving images.
Aug 15, 14:13 PDT
Elevated errors for some 3.5 Sonnet users
Resolved – This incident has been resolved.
Aug 15, 11:30 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Aug 15, 10:33 PDT
Identified – We have identified the issue that is causing some users to see elevated errors when using 3.5 Sonnet, and are working on a fix.
Aug 15, 09:42 PDT
Investigating – We are currently investigating an issue that is resulting in elevated errors for some users of Claude 3.5 Sonnet.
Aug 15, 09:18 PDT
Aug 14, 2024
Errors when claiming Console free credits or submitting Build questionnaire
Resolved – This incident has been resolved.
Aug 14, 12:18 PDT
Monitoring – We have applied a fix to resolve these issues, and are currently monitoring.
Aug 14, 11:30 PDT
Identified – We have identified an additional issue preventing some users from submitting questionnaires for the Build plan, which is required for the purchase of API credits. Our engineers are actively working to implement a fix for these issues.
Aug 14, 10:41 PDT
Update – We have identified an issue affecting the claiming of free credits on console.anthropic.com following phone number verification. The purchase of API credits is not affected, and we are working to resolve this issue.
Aug 14, 10:18 PDT
Investigating – We are currently investigating reports of users being unable to purchase credits due to phone number verification errors.
Aug 14, 10:03 PDT
Aug 13, 2024
Elevated errors rates on API
Resolved – From 15:38–16:29 UTC, some users saw slightly elevated error rates on api.anthropic.com This issue is now resolved.
Aug 13, 09:32 PDT
Investigating – We are currently investigating this issue.
Aug 13, 09:01 PDT
Aug 12, 2024
No incidents reported.
Aug 11, 2024
No incidents reported.
Aug 10, 2024
No incidents reported.
Aug 9, 2024
No incidents reported.
Jul 8, 2024
Elevated error rates on 3.5 Sonnet and 3 Opus
Resolved – The underlying issue affecting our infrastructure provider has now been resolved. Success rates on api.anthropic.com and other services are fully back to normal, and this incident is resolved.
Aug 8, 17:29 PDT
Update – Success rates on 3.5 Sonnet and 3 Opus have remained stable, and we have restored access to 3.5 Sonnet for Claude.ai free users. We are continuing to closely monitor, and will provide an additional update as soon as possible.
Aug 8, 16:17 PDT
Monitoring – We are seeing success rates return to normal levels for 3.5 Sonnet and 3 Opus, and are monitoring closely. Claude.ai free usage has been re-enabled. We will provide additional updates as soon as they are available.
Aug 8, 15:21 PDT
Update – We are continuing to work in partnership with our infrastructure provider to resolve elevated error rates on 3.5 Sonnet and 3 Opus. We have temporarily disabled Claude.ai free usage. We will provide additional updates as soon as they are available.
Aug 8, 14:45 PDT
Update – We are continuing to see elevated error rates on 3.5 Sonnet and 3 Opus on api.anthropic.com. We are continuing to work to resolve this issue as quickly as possible.
Aug 8, 13:06 PDT
Identified – We have seen a slight increase in error rates on Sonnet 3.5, and Opus 3. We have re-routed traffic for free Claude.ai users to Haiku 3. We are continuing to work toward full resolution of this issue.
Aug 8, 12:07 PDT
Monitoring – We have observed consistent stable success rates on api.anthropic.com since 16:36. Claude on Vertex has seen stable success rates since 17:15 UTC, and we have returned Claude.ai usage to Sonnet 3.5 at this time. We are continuing to closely monitor the underlying issue, and are working with our infrastructure provider to prevent further disruption.
Aug 8, 11:31 PDT
Update – We are continuing to monitor our mitigation and currently observe stable success rates on api.anthropic.com. Our engineers are working with Google to resolve the ongoing impact to Claude on Vertex. At this time, requests to Sonnet 3.5 for free Claude.ai users are being routed to Haiku. We are continuing to work to fully resolve these issues, and will provide additional updates as soon as possible.
Aug 8, 10:10 PDT
Update – We have applied a mitigation for api.anthropic.com and see decreasing error rates. The root cause is still ongoing and we are continuing to work on remediating.
Aug 8, 09:19 PDT
Identified – We have identified the underlying issue affecting our infrastructure provider which is currently causing elevated errors primarily on Sonnet 3.5 across api.anthropic.com, Claude.ai, and Claude on Vertex.ai. Our teams are working to apply a fix, and we will provide additional updates as soon as possible.
Aug 8, 09:03 PDT
Update – We are continuing to investigate this issue.
Aug 8, 00:46 PDT
Update – We are continuing to investigate this issue.
Aug 8, 00:08 PDT
Investigating – Some users may be seeing elevated error rates for Claude 3.5 Sonnet.
Aug 7, 23:15 PDT
Aug 7, 2024
No incidents reported.
Aug 6, 2024
Errors when signing up for Claude Pro or Claude Team plans
Resolved – From 20:00–22:02 UTC, some users experienced errors when attempting to complete payment while upgrading to Claude Pro or Claude Team plans. This issue has been resolved.
Aug 6, 14:07 PDT
Elevated error rates on API, Claude, and Console
Resolved – This incident has been resolved.
Aug 6, 11:17 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Aug 6, 10:42 PDT
Investigating – We are currently investigating this issue.
Aug 6, 10:19 PDT
Aug 5, 2024
High error rates affecting inference
Resolved – This incident has been resolved.
Aug 5, 20:51 PDT
Investigating – We experienced elevated error rates across claude.ai, console.anthropic.com, and api.anthropic.com due to a temporary backend service outage. This lasted from 8:27 PST through to 8:36 PST. Service has now been fully restored.
Aug 5, 20:43 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Aug 5, 20:41 PDT
Identified – The issue has been identified and a fix is being implemented.
Aug 5, 20:35 PDT
Investigating – We are currently investigating this issue.
Aug 5, 20:28 PDT
Aug 4, 2024
No incidents reported.
Aug 3, 2024
No incidents reported.
Aug 2, 2024
No incidents reported.
Aug 1, 2024
Additional Rate Limits are being applied for API customers
Resolved – some users of the Anthropic API experienced elevated rate limiting errors. This has been resolved.
Aug 1, 12:33 – 14:21 PDT
July 2024
Jul 31, 2024
No incidents reported.
Jul 30, 2024
No incidents reported.
Jul 29, 2024
No incidents reported.
Jul 28, 2024
No incidents reported.
Jul 27, 2024
No incidents reported.
Jul 26, 2024
No incidents reported.
Jul 25, 2024
No incidents reported.
Jul 24, 2024
No incidents reported.
Jul 23, 2024
No incidents reported.
Jul 22, 2024
No incidents reported.
Jul 21, 2024
No incidents reported.
Jul 20, 2024
No incidents reported.
Jul 19, 2024
API errors elevated
Resolved – This incident has been resolved.
Jul 19, 08:30 PDT
Jul 18, 2024
Partial outage of Claude-2.0 and Claude-2.1
Resolved – This incident has been resolved.
Jul 18, 19:21 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Jul 18, 19:10 PDT
Identified – The issue has been identified and a fix is being implemented.
Jul 18, 19:08 PDT
Investigating – We’re experiencing an elevated level of API errors and are currently looking into the issue.
Jul 18, 18:57 PDT
Jul 17, 2024
No incidents reported.
Jul 16, 2024
No incidents reported.
Jul 15, 2024
Elevated error rates for Claude Opus on Vertex AI
Resolved – This incident has been resolved.
Jul 15, 16:01 PDT
Investigating – We are currently investigating an issue resulting in elevated error rates for Claude Opus on Vertex AI in the us-east5 region.
Jul 15, 14:26 PDT
Elevated errors on Claude 3 Opus and 3.5 Sonnet on Vertex AI
Resolved – This incident has been resolved.
Jul 15, 11:03 PDT
Identified – The issue has been identified and a fix is being implemented.
Jul 15, 10:40 PDT
Investigating – We are currently investigating an issue impacting success rates for Claude on Vertex AI in the us-east5 and europe-west1 regions.
Jul 15, 10:08 PDT
Jul 14, 2024
No incidents reported.
Jul 13, 2024
No incidents reported.
Jul 12, 2024
Haiku and 3.5 Sonnet Partial Outage
Resolved – This incident has been resolved.
Jul 12, 15:46 PDT
Identified – The issue has been identified and a fix is being implemented.
Jul 12, 15:42 PDT
Resolved – This incident has been resolved.
Jul 12, 15:29 PDT
Identified – The issue has been identified and a fix is being implemented.
Jul 12, 15:13 PDT
Claude 3.5 Sonnet errors on Vertex AI
Resolved – This incident has been resolved.
Jul 12, 13:24 PDT
Investigating – We are currently investigating an issue resulting in errors when using Claude 3.5 Sonnet on Vertex AI in the europe-west1 and us-east5 regions.
Jul 12, 13:15 PDT
Elevated errors for Claude AI on Vertex in Europe
Resolved – This incident has been resolved.
Jul 12, 10:30 PDT
Update – We are continuing to investigate this issue impacting Claud on Vertex AI in the europe-west1 region. We will provide updates as soon as possible.
Jul 12, 10:24 PDT
Investigating – We are currently investigating this issue.
Jul 12, 10:06 PDT
Jul 11, 2024
Elevated errors on Claude.ai and Console
Resolved – This incident has been resolved.
Jul 11, 07:18 PDT
Update – We are continuing to investigate this issue.
Jul 11, 05:51 PDT
Investigating – We are currently investigating this issue.
Jul 11, 01:00 PDT
Jul 10, 2024
Claude 3 Haiku Elevated Error Rates
Resolved – This incident has been resolved.
Jul 10, 21:59 PDT
Investigating – We are currently investigating this issue.
Jul 10, 21:46 PDT
Jul 9, 2024
No incidents reported.
Jul 8, 2024
No incidents reported.
Jul 7, 2024
Elevated Errors on Claude 3.5 Sonnet
Resolved – This incident has been resolved.
Jul 7, 09:04 PDT
Investigating – We are currently investigating this issue.
Jul 7, 08:26 PDT
Jul 6, 2024
No incidents reported.
Jul 5, 2024
No incidents reported.
Jul 4, 2024
No incidents reported.
Jul 3, 2024
Elevated errors on Haiku on Vertex AI
Resolved – This incident has been resolved.
Jul 3, 15:31 PDT
Identified – The issue has been identified and a fix is being implemented.
Jul 3, 14:18 PDT
Investigating – We are currently investigating this issue.
Jul 3, 13:58 PDT
Elevated errors on Claude.ai and Console
Resolved – This incident has been resolved.
Jul 3, 12:56 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Jul 3, 11:21 PDT
Investigating – We are currently investigating this issue.
Jul 3, 10:58 PDT
Jul 2, 2024
Elevated error rates in the API
Resolved – We saw elevated error rates on the Anthropic API, including Claude.ai and console.anthropic.com. This incident is now resolved.
Jul 2, 12:20 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Jul 2, 12:16 PDT
Investigating – We are currently investigating this issue.
Jul 2, 12:06 PDT
3.5 Sonnet Partially Down
Resolved – This incident has been resolved.
Jul 2, 07:59 PDT
Investigating – 3.5 Sonnet is giving an elevated error rate
Jul 2, 07:18 PDT
Jul 1, 2024
Elevated errors on Claude.ai
Resolved – We have resolved this incident which was affecting some usage of Claude.ai and console.anthropic.com.
Jul 1, 13:03 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Jul 1, 12:44 PDT
Investigating – We are currently investigating this issue.
Jul 1, 12:26 PDT
Elevated errors on Claude.ai
Resolved – This incident has been resolved.
Jul 1, 10:10 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Jul 1, 09:51 PDT
Investigating – We are currently investigating this issue.
Jul 1, 09:43 PDT
June 2024
June 30, 2024
No incidents reported.
June 29, 2024
No incidents reported.
June 28, 2024
No incidents reported.
June 27, 2024
No incidents reported.
June 26, 2024
No incidents reported.
June 25, 2024
No incidents reported.
June 24, 2024
Increase error rates on Opus
Resolved – This incident has been resolved.
Jun 24, 00:53 PDT
Identified – The issue has been identified and a fix is being implemented.
Jun 24, 00:15 PDT
Investigating – We are currently investigating this issue.
Jun 24, 00:06 PDT
June 23, 2024
No incidents reported.
June 22, 2024
No incidents reported.
June 21, 2024
Resolved – This incident has been resolved.
Jun 21, 09:08 PDT
Update – We are continuing to investigate this issue.
Jun 21, 07:53 PDT
Investigating – We are currently investigating this issue.
Jun 21, 07:52 PDT
Degraded claude-3-5-sonnet latency
Resolved – This incident has been resolved. There was a latency degradation of all models, specially claude-3-5-sonnet, from 2:30am UTC until 10:30am UTC.
Jun 21, 07:38 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Jun 21, 07:36 PDT
Identified – The issue has been identified and a fix is being implemented.
Jun 21, 07:18 PDT
Investigating – We are currently investigating this issue.
Jun 21, 07:16 PDT
Elevated error rates in Claude.ai and Console
Resolved – This incident has been resolved.
Jun 21, 04:56 PDT
Update – We are continuing to investigate this issue.
Jun 21, 04:55 PDT
Update – We are continuing to investigate this issue.
Jun 21, 04:54 PDT
Investigating – We are noticing slightly elevated errors pertaining to Claude.ai and Console which may cause parts of the UI to error out or load slower than normal.
Jun 21, 04:09 PDT
Degraded performance on Haiku and Sonnet
Resolved – This incident has been resolved.
Jun 21, 02:34 PDT
Identified – The issue has been identified and a fix is being implemented.
Jun 21, 01:19 PDT
June 20, 2024
Elevated errors on Console billing UI
Resolved – This incident has been resolved.
Jun 20, 22:08 PDT
Identified – The issue has been identified and we’re working on a fix. Credits purchased at this time may not be available until the issue is resolved. We’re sorry for the disruption, and will provide additional updates as soon as possible.
Jun 20, 20:33 PDT
Investigating – We’re aware of an issue affecting some parts of the console.anthropic.com billing experience, preventing users from seeing available credits and in some cases, preventing new credit purchases. We are working to resolve this issue and will have an update as soon as possible.
Jun 20, 16:47 PDT
Elevated error rates in the API
Resolved – This incident has been resolved.
Jun 20, 20:30 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Jun 20, 19:22 PDT
Identified – The issue has been identified and a fix is being implemented.
Jun 20, 19:12 PDT
Investigating – We are looking into an increase in error rates in the API.
Jun 20, 19:02 PDT
June 19, 2024
No incidents reported.
June 18, 2024
Partial disruption for text attachments
Resolved – This incident has been resolved.
Jun 18, 13:19 PDT
Update – We are continuing to investigate this issue.
Jun 18, 13:14 PDT
Investigating – We are currently investigating the issue.
Jun 18, 13:14 PDT
June 17, 2024
No incidents reported.
June 16, 2024
No incidents reported.
June 15, 2024
No incidents reported.
June 14, 2024
No incidents reported.
June 13, 2024
Elevated errors on Haiku
Resolved – This incident has been resolved.
Jun 13, 10:31 PDT
Identified – The issue has been identified and a fix is being implemented.
Jun 13, 10:16 PDT
June 12, 2024
No incidents reported.
June 11, 2024
Elevated error rates on Claude 3 Haiku
Resolved – This incident has been resolved.
Jun 11, 20:36 PDT
Monitoring – We are currently investigating this issue.
Jun 11, 19:40 PDT
June 10, 2024
No incidents reported.
June 9, 2024
No incidents reported.
June 8, 2024
No incidents reported.
June 7, 2024
No incidents reported.
June 6, 2024
No incidents reported.
June 5, 2024
No incidents reported.
June 4, 2024
Partial Outage on claude.ai and console.anthropic.com
Resolved – This incident has been resolved.
Jun 4, 09:45 PDT
Monitoring – We are continuing to investigate this issue.
Jun 4, 08:40 PDT
Resolved – We are continuing to investigate this issue.
Jun 4, 08:40 PDT
Monitoring – We are currently investigating reports of claude.ai and console.anthropic.com page loads failing
Jun 4, 07:53 PDT
June 3, 2024
Haiku Partial Outage
Resolved – This incident has been resolved.
Jun 3, 10:15 PDT
Monitoring – Haiku has an elevated error rate
Jun 3, 09:58 PDT
Elevated error rate on Claude 3 Opus
Resolved – This incident has been resolved.
Jun 3, 08:58 PDT
Identified – The issue has been identified and a fix is being implemented.
Jun 3, 07:20 PDT
Investigating – We’re experiencing an elevated level of API errors and are currently looking into the issue.
Jun 3, 07:14 PDT
Haiku Partial Outage
Resolved – Due to a bug, all user-provided images (via 1P API, Claude.AI, and Console) were cropped to square.
The issue affected all images uploaded from 5am to 9am Pacific Time
Jun 3, 05:00 PDT
June 2, 2024
No incidents reported.
June 1, 2024
No incidents reported.
May 2024
May 30, 2024
No incidents reported.
May 29, 2024
Haiku sampling errors
Resolved – This incident has been resolved.
May 29, 06:50 PDT
Investigating – We are currently investigating this issue.
May 29, 06:45 PDT
May 28, 2024
No incidents reported.
May 27, 2024
No incidents reported.
May 26, 2024
No incidents reported.
May 25, 2024
No incidents reported.
May 24, 2024
No incidents reported.
May 23, 2024
Increase error rates on Opus
Resolved – This incident has been resolved.
May 23, 07:16 PDT
Investigating – We are currently investigating this issue.
May 23, 06:35 PDT
May 22, 2024
Opus Partial Outage
Resolved – This incident has been resolved.
May 22, 08:45 PDT
Investigating – Claude 3 Opus is partially unavailable
May 22, 08:31 PDT
May 21, 2024
No incidents reported.
May 20, 2024
Claude 3 Haiku Outage
Resolved – This incident has been resolved.
May 20, 13:58 PDT
Investigating – We are currently investigating this issue.
May 20, 13:31 PDT
May 19, 2024
No incidents reported.
May 18, 2024
No incidents reported.
May 17, 2024
No incidents reported.
May 16, 2024
Claude 3 Haiku Outage
Resolved – Claude 3 Haiku was partially down for 7 minutes
May 16, 15:29 PDT
Resolved – This incident has been resolved.
May 16, 09:34 PDT
Update – We are continuing to investigate this issue.
May 16, 09:34 PDT
Investigating – We are currently investigating this issue.
May 16, 09:27 PDT
May 15, 2024
No incidents reported.
May 14, 2024
Delays delivering emails
Resolved – As of 5pm Pacific, all new emails should be delivered as expected. Login attempts can now be retried.
May 14, 17:27 PDT
Monitoring – We are aware that some of our emails are being significantly delayed, affecting users ability to login. We have resolved the issue and are monitoring as deliverability returns to normal rates.
May 14, 15:37 PDT
May 13, 2024
No incidents reported.
May 12, 2024
No incidents reported.
May 11, 2024
No incidents reported.
May 10, 2024
No incidents reported.
May 9, 2024
No incidents reported.
May 8, 2024
No incidents reported.
May 7, 2024
No incidents reported.
May 6, 2024
Haiku Partial Outage
Resolved – This incident has been resolved.
May 6, 11:54 PDT
Monitoring – Haiku is returning an elevated rate of errors
May 6, 11:54 PDT
May 5, 2024
No incidents reported.
May 4, 2024
No incidents reported.
May 3, 2024
No incidents reported.
May 2, 2024
No incidents reported.
May 1, 2024
No incidents reported.
April 2024
Apr 30, 2024
Claude Instant 1.2 Partial Outage
Resolved – This incident has been resolved.
Apr 30, 17:54 PDT
Monitoring – Claude instant 1.2 was partially brought down by a maintenance operation. The cluster is repairing itself and we’re monitoring as the model comes back up.
Apr 30, 15:22 PDT
Opus Partially Down
Resolved – This incident has been resolved.
Apr 30, 12:11 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Apr 30, 12:08 PDT
Investigating – There is a partial out for Claude 3 Opus. A large fraction of requests are returning errors
Apr 30, 11:48 PDT
Opus Partial Outage
Resolved – This incident has been resolved.
Apr 30, 08:33 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Apr 30, 08:29 PDT
Investigating – Claude 3 Opus is partially unavailable and returning errors to many requests
Apr 30, 08:13 PDT
Apr 29, 2024
Elevated Errors on Claude-2.0
Resolved – This incident has been resolved.
Apr 29, 00:26 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Apr 29, 00:00 PDT
Identified – We’re experiencing an elevated level of API errors and are currently looking into the issue.
Apr 28, 23:49 PDT
Apr 28, 2024
No incidents reported.
Apr 27, 2024
No incidents reported.
Apr 26, 2024
No incidents reported.
Apr 25, 2024
No incidents reported.
Apr 24, 2024
Website maintenance
Resolved – The maintenance is completed
Apr 24, 22:24 PDT
Investigating – We are performing maintenance on console.anthropic.com that will cause an “Error 1016” page to appear for some users. The maintenance should be completed within the next 30 minutes.
The API is unaffected, only the console web interface is down.
Apr 24, 22:10 PDT
Apr 23, 2024
No incidents reported.
Apr 22, 2024
Login and account creation partial outage
Resolved – Login and account creation via email address was broken on claude.ai and console.anthropic.com from 16:02-16:39 UTC.
Apr 22, 09:35 PDT
Apr 21, 2024
Elevated error rate on Claude 3 Opus
Resolved – This incident has been resolved.
Apr 21, 21:13 PDT
Monitoring – A fix has been implemented and we are monitoring the results.
Apr 21, 20:55 PDT
Identified – The issue has been identified and a fix is being implemented.
Apr 21, 20:46 PDT
Investigating – We are currently investigating this issue.
Apr 21, 19:52 PDT
Claude 3 Opus partially down
Resolved – We are currently investigating this issue.
Apr 21, 10:30 PDT
Apr 20, 2024
No incidents reported.
Apr 19, 2024
No incidents reported.
Haiku Partial Outage
This incident has been resolved.
Apr 18, 16:20 – 16:40 PDT
Haiku down again
This incident has been resolved.
Apr 18, 12:44 – 13:01 PDT
Haiku outage
This incident has been resolved.
Apr 18, 12:09 – 12:26 PDT
Sonnet outage
This incident has been resolved.
Apr 18, 11:30 – 11:46 PDT
Claude 2.1 partially unavailable
Claude 2.1 had a partial outage where a large fraction of requests failed
Apr 18, 02:00 – 02:00 PDT
Outage affecting account creation and document upload
Account creation on claude.ai and console.anthropic.com, document upload on claude.ai, and the usage dashboard on console.anthropic.com were down from 02:06-02:45 UTC (Feb 18).
Apr 17, 19:00 – 19:00 PDT
Opus elevated error rate
This incident has been resolved.
Apr 17, 09:55 – 10:12 PDT
Degraded Performance on Claude Instant 1.1
This incident has been resolved.
Apr 9, 09:23 – 12:57 PDT
High Opus Error Rates
This incident has been resolved.
Apr 4, 17:53 – 19:10 PDT
Opus partially down
This incident has been resolved.
Apr 3, 10:52 – 11:42 PDT
Partial outage on claude.ai and console.anthropic.com
This incident has been resolved.
Apr 2, 10:02 – 11:08 PDT
Partial login failure on claude.ai
The issues have been resolved and Claude.ai logins are now working properly.
Apr 2, 09:41 – 09:57 PDT
Sonnet Partial Outage
Claude 3 Sonnet was partially unavailable and returned 529 status codes on many requests
Apr 1, 09:00 – 09:00 PDT