Welcome to Claude101.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Claude101.com (the “Site”) and use our services.

We provide guides and tutorials on Artificial Intelligence (AI) and Large Language Models (LLMs) like Claude. This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

At our organization, we are committed to transparency regarding the information we collect from users of our Site. This section outlines the various types of data we gather, the methods employed for collection, and the purposes for which this information is utilized. We categorize the collected information as follows:

Personal Information

Personal Information refers to any data that can be used to identify, locate, or contact an individual. In the course of your interactions with our Site, we may collect the following types of Personal Information:

  1. Name: Your full legal name, as provided during account creation or transactions.
  2. Email Address: Your primary email address, used for account-related communications and, with your consent, marketing purposes.
  3. Phone Number: Your contact number, which may be used for account verification, two-factor authentication, or customer support.
  4. Username and Password: Credentials you create to access your account on our Site.
  5. Payment Information: Details necessary to process transactions, such as credit card numbers, expiration dates, and security codes. Note that we adhere to strict PCI DSS compliance standards in handling this sensitive information.
  6. Additional Voluntary Information: Any other personal details you choose to provide through forms, surveys, or other interactions with our Site.

Non-Personal Information

In addition to Personal Information, we also collect non-personal data that does not directly identify you but helps us improve our services and user experience. This may include:

  1. Browser Type and Version: Information about the web browser you use to access our Site.
  2. Operating System: The type and version of the operating system on your device.
  3. IP Address: Your device’s Internet Protocol address, which may be used for geolocation and security purposes.
  4. Device Information: Details about the device you use to access our Site, including hardware model and mobile network information.
  5. Usage Data: Information about how you interact with our Site, such as pages visited, time spent on the Site, and features used.
  6. Referring Website Addresses: The URLs of websites that led you to our Site, which helps us understand our traffic sources.

Information Collected Through Automatic Data Collection Technologies

As you navigate through and interact with our Site, we employ various automatic data collection technologies to gather information about your equipment, browsing actions, and patterns. This includes:

  1. Visit Details: Comprehensive data about your visits to our Site, including:
  • Traffic data
  • Location data
  • Server logs
  • Communication data
  • Resources accessed and used on the Site
  1. Technical Information: Data about your computer and internet connection, such as:
  • IP address
  • Operating system details
  • Browser type and version

We utilize the following technologies for automatic data collection:

  1. Cookies: Small text files placed on your device’s hard drive. These can be session-based or persistent and may be used for various purposes such as remembering your preferences or analyzing site usage patterns. You have the option to refuse cookies by adjusting your browser settings, but this may limit your access to certain parts of our Site.
  2. Flash Cookies: Also known as Local Stored Objects, these are used by certain features of our Site to collect and store information about your preferences and navigation patterns.
  3. Web Beacons: Small electronic files (also known as clear gifs, pixel tags, or single-pixel gifs) that may be embedded in our web pages and emails. These allow us to count users who have visited specific pages, opened emails, and gather other related website statistics.
  4. Analytics Tools: We may use third-party analytics services (such as Google Analytics) to collect and analyze usage data, helping us understand how users interact with our Site and improve our services.

The information collected through these automatic technologies is used for various purposes, including site optimization, security enhancement, and personalization of user experience. We ensure that all data collection and processing activities comply with applicable data protection laws and our privacy commitments to our users.

How We Use Your Information

We collect, process, and utilize the information we obtain about you or that you provide to us, including any Personal Information as defined under applicable law, for the following purposes:

1. Provide and Maintain our Services

To facilitate the presentation and delivery of our Site and its contents to you in an efficient and effective manner. This includes, but is not limited to, optimizing the user interface, ensuring proper functionality across various devices and browsers, and maintaining the overall integrity of our digital platform.

To furnish you with information, products, or services that you explicitly request from us or that we reasonably believe may be of interest to you based on your interactions with our Site. This encompasses responding to your queries, processing your orders, and delivering digital or physical goods as applicable.

To fulfill any other purpose for which you provide your information, whether explicitly stated or reasonably implied within the context of your interaction with our Site or services. This may include, but is not limited to, participation in surveys, contests, or promotional activities.

To execute our obligations and enforce our rights arising from any contracts entered into between you and us. This includes, but is not limited to, processing payments, billing for services rendered, collecting outstanding debts, and enforcing the terms and conditions of our agreements. We reserve the right to use your information to protect our financial interests and ensure compliance with our contractual terms.

2. Improve and Develop our Services

To enhance and refine our Site and services through systematic analysis of user behavior, feedback collection, and performance metrics. This involves continuous monitoring of site performance, user engagement rates, and conversion metrics to identify areas for improvement and optimization.

To conceptualize, develop, and implement new products, services, features, and functionality that align with user needs and market demands. This process may involve the use of aggregated user data to inform product development decisions, conduct market research, and test new features in controlled environments.

To gain comprehensive insights into how our users interact with and utilize the Site. This includes analyzing user navigation patterns, feature usage statistics, and engagement metrics to inform design decisions, prioritize development efforts, and enhance the overall user experience. Such analysis may involve the use of cookies, web beacons, and other tracking technologies as outlined in our Cookie Policy.

3. Communicate with You

To provide timely and relevant notifications regarding changes to our Site or any products or services we offer or provide through it. This includes, but is not limited to, updates to our terms of service, privacy policy, feature releases, service interruptions, and other operational announcements that may affect your use of our Site or services.

To enable and facilitate your participation in interactive features on our Site. This may include managing user accounts, storing preferences, and facilitating user-generated content submissions in compliance with our community guidelines and applicable laws.

To deliver comprehensive customer support and respond to your inquiries in a timely and efficient manner. This encompasses managing support tickets, conducting follow-up communications, and maintaining records of our interactions for quality assurance and training purposes. We may use various communication channels for these purposes, including email, phone, chat, and social media platforms.

4. Marketing and Advertising

To deliver account-related notifications, including but not limited to expiration warnings, renewal notices, payment confirmations, and account status updates. These communications are integral to the functioning of your account and the services you have subscribed to.

To curate and present relevant website content and advertisements tailored to your interests and browsing behavior. This involves analyzing your interactions with our Site and services to create user profiles and segments for targeted marketing purposes. We also measure and analyze the effectiveness of the advertising we serve to you, which may involve the use of third-party analytics tools and ad networks.

To send you promotional communications, where permitted by applicable law and in accordance with your expressed preferences. This may include newsletters, special offers, event invitations, and other marketing materials related to our products and services. We maintain a record of your marketing preferences and provide clear opt-out mechanisms in compliance with anti-spam and consumer protection laws.

5. Security and Fraud Prevention

To identify, investigate, mitigate, and address technical issues, security breaches, and fraudulent activities that may compromise the integrity of our Site, services, or user accounts. This includes implementing and maintaining robust security measures, conducting regular security audits, and employing advanced fraud detection algorithms.

To safeguard our rights, property, and safety, as well as those of our users and others. This may involve sharing information with law enforcement agencies, engaging in legal proceedings, or cooperating with industry partners in anti-fraud initiatives. We reserve the right to use your information to the fullest extent permitted by law to protect our interests and maintain the security of our platform.

6. Legal Compliance

To comply with any court order, law, or legal process, including responding to any government or regulatory request. This encompasses our obligations under data protection laws, financial regulations, consumer protection statutes, and any other applicable legal frameworks in the jurisdictions where we operate.

To fulfill our statutory obligations, which may include maintaining records for tax purposes, complying with auditing requirements, and adhering to industry-specific regulations. We may be required to retain certain information for specified periods or to provide information to authorized bodies as part of our legal and regulatory compliance efforts.

Disclosure of Your Information

We are committed to maintaining the privacy and security of your information. This section outlines the circumstances under which we may disclose your information, including Personal Information, to third parties. Our disclosure practices are governed by this Privacy Policy and applicable laws.

4.1 To Our Subsidiaries and Affiliates

We may share your information with our subsidiaries and affiliates to facilitate business operations and provide services consistent with this Privacy Policy. These entities are bound by similar privacy and confidentiality obligations and will use your information only for the purposes for which it was originally collected.

4.2 To Contractors, Service Providers, and Other Third Parties

We may disclose your information to contractors, service providers, and other third parties who perform services on our behalf. These third parties are contractually obligated to maintain the confidentiality of your Personal Information and are restricted from using it for any purpose other than to provide the services we have engaged them to perform. This may include, but is not limited to, payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 For Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your Personal Information may be transferred as part of the transaction. We will ensure that any acquiring entity is bound by obligations to protect your Personal Information in a manner consistent with this Privacy Policy. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

4.4 To Fulfill the Purpose for Which You Provide It

We may disclose your information to fulfill the specific purpose for which you provide it. For example, if you use our “email a friend” feature, we will transmit the contents of that email and your email address to the intended recipient. Similarly, if you participate in a survey or contest, we may use your information to administer the activity and communicate with you about it.

4.5 For Any Other Purpose Disclosed by Us

We may disclose your information for any other purpose that we disclose to you at the time of collection or for which you have provided consent. We will ensure that you are informed and have the opportunity to opt-out of such disclosures where applicable.

4.6 With Your Consent

We may also disclose your Personal Information for any other purpose with your explicit consent. This may include sharing your information with third parties for their own marketing purposes, provided you have agreed to such sharing.

4.7 Legal Requirements

We may disclose your Personal Information to comply with any court order, law, or legal process, including responding to any government or regulatory request. Additionally, we may disclose your information to:

  • Enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • Protect the rights, property, or safety of our company, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Choices and Rights

We are committed to providing you with control over your Personal Information. This section outlines the mechanisms we have implemented to help you manage your information and exercise your rights.

5.1 Tracking Technologies and Advertising

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. To manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. Please note that disabling or refusing cookies may affect the functionality of certain parts of our Site, making them inaccessible or not working properly.

5.2 Promotional Offers from the Company

If you do not wish to have your email address or other contact information used by us to promote our own or third parties’ products or services, you can opt-out by checking the relevant box on the form where we collect your data or by sending an email to [email protected]. If you receive a promotional email from us, you can opt-out by following the unsubscribe instructions in the email or by sending a return email requesting to be omitted from future email distributions.

5.3 Your Rights Under Data Protection Laws

Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:

  • Right to Access: Request access to your Personal Information.
  • Right to Rectification: Request correction of any inaccurate or incomplete Personal Information.
  • Right to Erasure: Request deletion of your Personal Information when it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: Request restrictions on the processing of your Personal Information under certain circumstances.
  • Right to Data Portability: Request the transfer of your Personal Information to another data controller in a structured, commonly used, and machine-readable format.
  • Right to Object: Object to the processing of your Personal Information based on legitimate interests or for direct marketing purposes.

You can exercise these rights by contacting us using the contact information provided at the end of this Privacy Policy. Please note that these rights are subject to certain limitations and exceptions under applicable law.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see the “Additional Information for California Residents” section below for more information.

Data Security

We have implemented robust measures to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers protected by firewalls. Any payment transactions will be encrypted using SSL technology.

The security of your information also depends on you. Where we have provided you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. While we strive to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on the Site.

Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

In some circumstances, we may anonymize your Personal Information so that it can no longer be associated with you. We reserve the right to use such anonymized data for research or statistical purposes without further notice to you.

Third-Party Links and Services

Our Site may contain links to third-party websites, plug-ins, and applications. Engaging with these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices. We encourage you to read the privacy policy of every website you visit when you leave our Site to understand how your information may be used by those third parties.

Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are under 13, you are prohibited from using or providing any information on this Site or through any of its features. This includes registering on the Site, making purchases, using interactive or public comment features, or providing any Personal Information such as your name, address, telephone number, email address, or any screen name or username.

If we learn that we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

International Data Transfers

We are based in the United States, and the information we collect is governed by U.S. law. If you are accessing the Site from outside of the U.S., please be aware that your information may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. and these other jurisdictions may differ from those in your country of residence. By using the Site or providing any information, you consent to the transfer, processing, usage, sharing, and storage of your information in the U.S. and other jurisdictions as outlined in this Privacy Policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we handle users’ Personal Information, we will post the updated Privacy Policy on this page and provide notice that the Privacy Policy has been updated. The “Last Updated” date at the top of this Privacy Policy will also be revised.

You are responsible for periodically visiting our Site and reviewing this Privacy Policy to check for any changes. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please review the policy periodically for updates.

Additional Information for California Residents

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA). These rights include:

Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months.

Right to Delete

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.

Right to Opt-Out of Sale

You have the right to opt-out of the sale of your Personal Information. However, we do not sell Personal Information.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Additional Information for European Union Residents

If you are a resident of the European Union (EU), you have certain rights and protections under the law regarding the processing of your Personal Information.

Legal Basis for Processing

We will only process your Personal Information when we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your Personal Information. In almost every case, the legal basis will be one of the following:

  • Consent: You have consented to our use of your Personal Information.
  • Contractual Necessity: We need your Personal Information to provide you with services and products requested by you, or to respond to your inquiries.
  • Legal Obligation: We have a legal obligation to use your Personal Information.
  • Legitimate Interests: We have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information to conduct business analytics and otherwise improve the safety, security, and performance of our Site.

Data Transfer

We may transfer the Personal Information we collect about you to recipients in countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries, we will protect that information as described in this Privacy Policy.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

Your Rights

If you are a resident of the EU, you have the following rights:

  • Right to Access: The right to access, update, or delete the information we have on you.
  • Right of Rectification: The right to correct any inaccuracies in your Personal Information.
  • Right to Object: The right to object to the processing of your Personal Information.
  • Right of Restriction: The right to restrict the processing of your Personal Information under certain circumstances.
  • Right to Data Portability: The right to request the transfer of your Personal Information to another data controller in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: The right to withdraw your consent at any time where we are relying on consent to process your Personal Information.

If you would like to exercise any of these rights, please contact us using the information in the “Contact Us” section below.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Claude101.com
Email: howdy (at) claude101.com

Glossary

  • Cookies: Small data files stored on your device that help websites and mobile apps remember things about you.
  • IP Address: A unique address that identifies a device on the Internet or a local network.
  • Personal Information: Information that can be used to directly or indirectly identify an individual.
  • Non-Personal Information: Information that cannot be used to identify an individual.
  • Data Controller: The person or organization that determines the purposes for which and the manner in which any Personal Information is processed.
  • Data Processor: Any person or organization that processes data on behalf of the Data Controller.
  • GDPR: The General Data Protection Regulation, a regulation in EU law on data protection and privacy for all individuals within the European Union.
  • CCPA: The California Consumer Privacy Act, a state statute intended to enhance privacy rights and consumer protection for residents of California.

By using Claude101.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.